Big shout out to Clark's Corvair Parts!

[gbullman]

Just purchased a 66 Corvair Corsa and placed my first order with Clark's.

My experience so far is outstanding. A Clark's employee was obviously working my order within 5 or 6 business hours after I placed it. They notified me that one of the parts I ordered was out of stock but on order and expected to come in at some point. They pointed out that with my distance from their location there was likely no advantage to the expedited shipping I had selected. In my reply I agreed to drop the out of stock part as they said they would notify me when it was available. Also I asked if they could add a part that I had forgotten on my order.

End result is the requested part was added, shipping costs reduced and it was shipped yesterday (I placed order on Sunday) and tracking indicates it will arrive today.

This is the best vendor support I believe I've ever experienced and way above the other classic car suppliers I've dealt with for my 55 Chevy or 79 MGB.

Clark's has earned a long term customer with this kind of service!
Gary

[terribleted]

Even less back and forth if you simply call in your order on the phone. They would have told you at the time you were ordering about the stock issue. I hope you gat a catalog on your order as well. Their paper catalog is excellent and full of good tips and data as well. It is about 1.5" thick and free with order. So much easier to find things than their relatively poor search on their site.

I have been buying from them since the 80's. They are I think. the best mail order place I have ever used.

[66vairguy]

Clark's is certainly a great example of good customer service. The lousy Corvair vendors are gone now and the few that remain are doing a good job.

While Clark's is not perfect, they have always taken care of any problems to my satisfaction. Even when I can purchase an item for less I tend to give Clark's my business because that's the premium I'll pay for good service. BTW - I've seen few complaints against Clark's on forums, but the first response to a complainer is "Did you call them". Almost always the "complainer" says NO, but comes back later to say "I called them and they said they would take of it". So before posting a complaint - CALL THEM.

BTW - Clark's personal phone service is consistently great. I hope they NEVER use one of those aggravating automated phone menus.

[plrgpr]

I’m a fairly new Corvair owner (2 yrs) and have ordered parts from Clark’s several times. Customer service is excellent and second to none, also, so far, parts quality is great!!!!

[terribleted]

The only issue I have with Clark's is their online search system which is archaic and really bad. Search terms are often hard to find that will actually find what you need. Their paper catalog however is excellent, so, I browse the catalog make my list and then call them, letting the great, friendly person at their end correct my mistakes and get my parts on the way:)

[61SuperMonza]

Clark's is great and a big supporter of our hobby.

[Bruins_Fan]

Clark's is great. It was fun checking out some of their operation at the show in 2019. viewtopic.php?f=80&t=15681